Refund policy

Everything we sell is made to order, so all sales are final. We do not accept returns or exchanges.

Custom and personalized items are made only after you approve a proof. We do not refund or reprint items because of an error in a proof you approved, a change of mind or minor color variation.

If your order arrives damaged, is missing items, is the wrong product, or has a production defect, email sales@print5k.com within 5 business days of delivery with your order number and clear photos. If we confirm the problem we will reprint or replace the affected items or refund them.

Please contact us before you contact your bank or card company. We will work with you to fix real problems quickly.

AgentMotif, 9430 Warner Ave, Suite C, Fountain Valley, CA 92708. (714) 444-1818.